Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Remember: the house always has an edge, and losing is always a possibility.

Age Verification

You must be 18 years of age or older to participate in online gambling in New Zealand. Renalls.co.nz is committed to preventing underage gambling. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction.

If you are under 18, please do not use this website. Gambling can be harmful to young people and their development.

Warning Signs of Problem Gambling

Do you recognise any of these signs in your behaviour? If so, you may have a gambling problem:

• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activities from family, friends, or partners
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when trying to reduce or stop gambling
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Lying about the amount of time or money spent gambling
• Using gambling to escape problems or negative emotions
• Failed attempts to cut back or quit gambling
• Experiencing financial difficulties or relationship problems due to gambling

If you recognise these signs, reach out for support immediately.

Self-Help Tools & Features

Most reputable online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Time Limits: Set automatic session timeouts to encourage breaks
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites to take a break or quit entirely
• Account Cooling Off: Request a temporary suspension of your account for a period you choose

Use these tools proactively to protect yourself and maintain responsible gaming habits.

Support & Help Resources for New Zealand

If you or someone you know is struggling with problem gambling, help is available. Here are organisations you can contact:

New Zealand

• Gambling Helpline (NZ): Free and confidential support available 24/7
  Phone: 0800 654 655 | Website: www.gamblinghelpline.co.nz
• Problem Gambling Foundation (NZ): Support and information for problem gamblers and their families
  Website: www.problemgambling.org.nz

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK Self-Exclusion): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Take Action Today

If you believe you have a gambling problem, please seek help immediately. Problem gambling can lead to serious financial, emotional, and relationship difficulties. The good news is that support is available, and recovery is possible.

Contact the Gambling Helpline (NZ) on 0800 654 655 for free, confidential advice. You can also reach out to the Problem Gambling Foundation or speak with a healthcare provider.

Remember: Asking for help is a sign of strength, not weakness. You don't have to face this alone.